About us

Adoption and everyday care, together

NuzzHaven helps pets find the right home, then supports the families who love them with grooming, walking, sitting, vet care and supplies.

A family relaxing on the lawn with their golden retriever
A woman kneeling in a park, rewarding a border collie

Why we exist

A good match is only the beginning

Bringing a pet home is a big decision, and the care doesn't stop once the adoption is complete. We built NuzzHaven so families can find the right pet and then keep them happy and healthy, without juggling different providers.

Every pet is listed by our team. Every application, booking and message is read and answered by a person, not an automated system.

Our promise

How we look after you

  • Your information stays private. Your account and anything you send us are stored securely and seen only by you and our team. We don't sell personal information.
  • Payments are secure. Card payments happen on the payment provider's secure page, and NuzzHaven never sees or stores your card details. Bank transfers are matched to your order by its reference.
  • Reviews are genuine. Only customers who adopted, booked or bought from us can leave a review, and every review is checked before it's published.
  • A real person replies. Our team handles every application, booking and support message, and you can follow replies in your account.

Adoption fees, if any, are explained during the application process. Service and shop prices are shown before you pay.

Have a question?

Our team is happy to help with adoption, bookings, orders and payments.

Contact us

Photo credits

Images on this site are NuzzHaven brand imagery, except the photos credited below. Lifestyle images are illustrative: photos of adoptable pets and of products in our shop are always of the actual pet or product. These photos are from Wikimedia Commons, used under the licenses listed: